“Thanks to MacroView DMS Pro, user productivity was restored, even improved in several situations. That in turn has helped to make our new SharePoint–based document management a success. Without DMS Pro, we believe we would have backed out of our implementation which is hard to imagine at this point.”
Mark Buttice, CIO, Employers Council
Despite careful planning, design and change management, moving to a new SharePoint-based document and email management solution at Employers Council was nearly a disaster.
Within weeks of implementation, Employers Council users complained that the out-of-the-box SharePoint interface in Microsoft Office made it much more difficult to perform routine document and email handling tasks. Many users reported that the new SharePoint-based filing system quadrupled the time it took to do their jobs.
Employers Council deployed MacroView DMS Pro and found that user productivity was restored almost immediately and, in some cases, even improved compared to the previous file share and Outlook folder environment. A further benefit of DMS Pro was a marked improvement in capturing necessary metadata.
Legal, Human Resources
By automatically capturing standard document and email metadata and prompting users for any additional custom fields at the time of upload, DMS ensures that files are easily categorised and searchable.
The out-of-the-box SharePoint interface did not prompt for metadata as users uploaded multiple documents, so staff would forget to go back into SharePoint and update them. As a result, the carefully designed metadata structure often missed vital data. DMS Pro eliminated this failure to capture metadata by prompting users to enter these details during uploading and providing the ability to bulk apply the same metadata for multiple file uploads.
“DMS Pro metadata capture reduced user input actions by over 60% and directly increased the adoption and user satisfaction of SharePoint.”