Colin Titmuss

In the spotlight: James Paola, Product Manager


James Paola


In our spotlight series, we shine a spotlight(!) on the dynamic individuals driving innovation within MacroView. The star of this blog is our incredible Product Manager, James Paola, whose journey is as intriguing as the products he spearheads.

We’ll take a closer look at James’s career path, notable achievements and explore the exciting developments he is leading in the ever-evolving world of document management. James also shares insights, trends, and inspirations driving his passion for revolutionising document management.

Q1: Can you share a bit of your journey to become a Product Manager and a notable career achievement?

Certainly! My journey to becoming a Product Manager has been interesting for sure! With a background in technical writing, communications, and user experience design, I’ve honed my skills in understanding user needs and crafting solutions that solve user issues.

I’m currently involved in the development of one of the most exciting products I’ve had the pleasure of working on, set to  launch later this year. What’s more exciting is that we’ll be offering an exclusive first look at Digital Workplace Conference New Zealand (booth 11) from February 27th to 28th 2024. Trust me, it’s definitely worth checking out!


Q2: What excites you the most about your role at MacroView and the document management industry?

The most fascinating part of my role is talking to our customers, understanding their daily workflows and frustrations, and exploring the latest technological innovations to address their needs effectively. Being part of MacroView and working on our DMS products, allows me to continuously innovate and deliver solutions that truly enhance productivity and solve real user problems.

Q3: What do you think distinguishes MacroView in the email & document management systems market?

The MacroView team continually strive to deliver exceptional software and services for our users. It all starts with our 25+ years in the email and document management business, working with customers across a range of industries to ultimately increase productivity in their everyday work and the Microsoft 365 apps they use daily. Our DMS software is highly configurable, allowing it to be tailored to meet each business’s unique requirements.

Q4: Let’s talk trends! What are some exciting developments or challenges you’re seeing in the industry right now?

The email and document management industry is in an exciting period, with the latest advancements in SharePoint, Microsoft Graph and Azure opening up a world of new user-centred solutions for working with files and documents in Microsoft 365.

Q5: As you’re gearing up for Digital Workplace Conference New Zealand, what are you most looking forward to, and what insights do you hope to bring to the attendees?

I’m looking forward to chatting with DWCNZ attendees to learn more about their business experiences and workflows. There’s no better place to catch up with peers, engage with experts and exchange ideas on the latest trends and innovations.

The MacroView team will be at Booth 11 ready to talk DMS and show you a sneak peek into our latest DMS product. Come say hi!

Ready to see the DMS solution James and team have created?

Learn more about MacroView DMS by filling out this form. A member of our team will be in touch.

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