This year's certainly been eventful - so before we head into 2023, let's look back at some of MacroView's highlights of 2022...
This year, we welcomed three new employees to our fabulous team. Boosting our administrative team, Giulia Martinelli does an amazing job running and coordinating the day-to-day administrative duties of our organisation. Joining as Product Manager, Chris Litherland, adds extensive experience in the software and product management space. Anita Fritz, our Marketing Specialist, brings vast knowledge in developing, implementing and executing strategic marketing plans. Since joining MacroView, those three have done some fantastic work, and we are happy to have them on board.
Our client newsletter and information emails got a new look and feel this September. Now called MacroView Magazine and MacroView Bulletin, these monthly communications include helpful articles and tips & tricks to help you get the most from your MacroView document management and document generation solutions. Don’t miss a thing by signing up here.
MacroView Community was launched in August and is an excellent forum for our customers to provide feedback, share knowledge and raise ideas for new product features. In the first three months, we have seen over 30 new ideas posted, with a couple already implemented and others planned for release early next year. Let us know your wishes by posting your comments on the Community Forum.
In September, we launched our MacroView Beta Program, allowing customers early access to new features before they are officially released. Have your say in shaping new features by contacting MacroView Support to gain access to the Beta Program.
They have also been many exciting new product releases and features.
You can add, remove, or even reorder columns to get just the view you require, and best of all, you can sort and filter the newly added columns to locate a file or email quickly and easily. Personal views are also created in SharePoint, so they are still available when viewing files in the browser.
October also saw MacroView Advance Office Integration 7.0 (AOI) released, introducing support for enhanced version control while co-authoring documents.
MacroView Migration 3.1 received several enhancements, including support for custom email metadata column mapping and batch execution options to support more comprehensive and complex migration workflows, to name a few. With the performance issues often faced with Public Folder, and the limited support available, MacroView Migration was very popular with clients wanting to move their emails to SharePoint.
Automatic Email Filing continues to be a very popular feature. On top of support for multiple tags and filing locations added in late 2021, the introduction of property-based tags added in 2022 extended considerably the number of SharePoint designs that MacroView Corporate Email Filing can work with. 2022 saw approximately 400 additional users adopt MacroView Corporate Email Filing with impressive productivity gains.
Last but not least, our Support Team has handled nearly 1,500 tickets over the past 12 months and achieved a 94% customer satisfaction rating. Well done!
Watch out for more exciting changes in 2023!